Refund policy

Return and Refund Policy

We want you to love your IX Lions gear. If you are not satisfied with your purchase please contact us at info@ixlions.com within 30 days of receiving your order.

Eligible Returns: Items must be unused, unworn, and in original packaging to be eligible for a return.

Non-Returnable Items: Customized or personalized items, items marked as final sale, and items showing signs of use are not eligible for return.

Refund Processing: Approved refunds will be processed within 5-10 business days to the original payment method.

Return Shipping: Customers are responsible for return shipping costs unless the item was received damaged or incorrect.